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'Stakeholder'
Theory: What it Means for Corporate Governance
by
Samuel Gregg
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As
an ethical theory of corporate governance,stakeholderism is
an incoherent and implausible guide to how corporations act
or should act.
As corporations
move into the 21st century, their environment will continue
to change at a rapid pace.
Directors
and executives of corporations will find their ability to
deliver shareholder value under scrutiny from an increasing
number of sources. Apart from traditional watchdogs such as
regulatory agencies and banks, the rise of share ownership
within much of the population of developed nations will undoubtedly
increase the pressure for corporate performance that delivers
shareholder value. The unprecedented competition for shareholder
investment among corporations, the increase in sophisticated
financial information and analysis, and the growing transparency
of investment flows will only add to this pressure. Fund managers
and institutional investors, such as superannuation schemes
that act as proxies for millions of individuals, will closely
monitor corporations and seek to influence their performance.
At the
same time, corporations are likely to encounter another set
of demands from a variety of quite different sectors. These
reflect a desire on the part of many for business corporations
to change their modus operandi and make certain objectives
as fundamental to the corporationÕs purpose as the objective
of delivering value to the owners of corporationsÑthe shareholders.
One such
demand is that corporations be more Ôsocially responsibleÕ.
The implication is that corporations have been less than socially
responsible in the past or have somehow lost sight of their
Ôwider obligationsÕ. In particular, companies that deal with
products that are finite and potentially hazardous are bound
to find themselves under increased pressure from some non-government
organisations (NGOs) who seek to bring their influence to
bear through the mediums of the press and political action.
From the
standpoint of good corporate governance, these ideas reflect
a general effort to change decisively the manner in which
corporations operate and the ends that they serve. This development
may do much damage to the capacity of corporations to deliver
shareholder value, and, perhaps more significantly, encourage
corporate leaders to involve their organisations in activities
that corporations are simply not designed to perform.
Back
to basics
At the
heart of any clear understanding of what constitutes good
corporate governance is the Aristotelian notion that institutions
should be primarily understood in terms of their purpose;
that is, the telos that constitutes their fundamental aim.
This forces us to recognise that business corporations are
not athletic associations or even social welfare organisations,
and that a horseriding club does not exist primarily to make
a profit.
Each organisation
has its own special task to perform and should be wary of
allowing itself to be excessively diverted from its commitments.
A trade union, for example,
that becomes focused on political activity to the extent that
it gradually becomes an explicitly political movement will
cease to serve its membersÕ everyday interests and needs except
in an indirect and detached way.
The same
observation may be applied to corporations. Some may choose
to engage in what are at face value non-commercial activities.
But once a business corporation loses sight of its corporate
objective, or forgets that its primary responsibility is maximisation
of shareholder value, then it has effectively betrayed its
telos. This commitment to maximising shareholder value is
not of course a mandate for, say, wanton ecological destruction.
It does, however, mean that shareholder value must be the
priority for directors, managers and other employees. To do
otherwise would be to betray the primary responsibility with
which they have been entrusted.
The relationship
between shareholder-owners, the directors, and the managers
is primarily one of collaboration and coordination mediated
in part through contractual arrangements. Aristotle classed
all such relationships as relationships of utility. Shareholders
want to maximise their wealth, and managers want to earn a
living. Shareholders will pay managers and directors if and
only if managers make money. And managers will only make money
if they are paid out of the earnings of the corporation that
is, in the final analysis, owned by the shareholders.
Shareholders:
the owners
While
shareholders in corporations may be individuals, institutional
investors, banks, or other corporations, their common denominator
is that they are suppliers of risk capital. In most cases,
their main concern is Ôthat they receive the highest possible
return, either in the form of income or in accretion of their
share values, that is possible for the risk class of their
investmentÕ.1 Shareholders are therefore
correctly understood as partners in contract with a firm of
which they acquire some ownership by way of the market. This
contract entitles shareholders to a return on their investment
if profits are made.
While
corporations enjoy a perpetual legal existence, with assets
and liabilities distinct from that of their shareholders,
they remain the subject of shareholders insofar as they are
the property of their shareholders in aggregate. Shareholders
can also terminate the corporation, or allow it to be acquired
by or merged into another corporation. This makes it clear
that the ultimate responsibility of a corporationÕs board
of directors and management is to the shareholders. It is
to shareholders that they owe what is called a Ôfiduciary
dutyÕ.
Directors
and executives: the stewards
The role
of directors is best described as that of good stewards. Their
fundamental responsibility is to represent the shareholders
and direct the corporation to achieve the purposes established
by the shareholders. Thus, in business corporations, directors
are properly accountable to shareholders for maximising shareholder
value. Their first loyalty must therefore be to the corporate
purposeÑnot the employees, managers, or even customers.
Executives
are appointed by and serve to execute the strategy and decisions
of the board of directors. In practice, many boards have one
or more directors who also have an executive management role
in the corporation. This is one area that generates much discussion
about the operations of boards of directors. In strict conceptual
terms, however, the distinction between the responsibilities
of individuals who manage the corporation and their responsibilities
as members of the board is clear.
The possibility
of a divergence of interest between owners and professional
managers is a primary problem of modern corporations. Corporate
governance is directed, in part, at preventing such disjunctions
from occurring. It is designed to prevent situations emerging
whereby boards of directors and managers lose sight of their
responsibility to pursue the purposes of corporations as designated
by the shareholders. A corporation which has, for instance,
a non-profit dimension built into its constitution may be
legitimately criticised by shareholders if it appears to be
making the pursuit of profit its primary activity.
Many would
disagree with this description of the relationship between
shareholders, directors, and executives, not to mention the
description of the end and nature of corporate governance.
Prominent among these are proponents of various versions of
what are popularly known as ÔstakeholderÕ theories of corporate
governance. Given the extent to which these have permeated
corporate and academic thinking about business life, such
theories deserve close attention.
An
incoherent theory
As a
word, ÔstakeholderÕ reflects an unsubtle play on the word
ÔstockholderÕÑthe implication being that it confers
an entitlement not dissimilar to that of ownership. But what
does it mean to take account of the interest of stakeholders?
Corporations
should be aware that an ÔinterestÕ, even if legitimate, is
not necessarily a stake. Even people affected by a corporationÕs
activities do not necessarily have a stake in them. Simply
being offended by a practice, for example, is hardly sufficient
to make an individual, group, or even society qualify as a
stakeholder. Nor does a corporationÕs decision about a possible
practice which may or may not advantage or disadvantage a
particular individual or group necessarily mandate consultation
with that individual or group. If good corporate governance
is about maximising shareholder value, then stakeholder theory
is bound to distract directors and managers from achieving
this end.
Undermining
accountability
Whenever
one entrusts oneÕs assets or affairs to another, an agent-principal
relationship is established. In formal terms, then, the corporation
remains accountable only to its shareholders, those to whom
the corporation makes itself accountable by way of legitimate
contracts, and, like everyone else, the law.
Stakeholder
theory confuses, distorts, and ultimately destroys any real
lines of accountability insofar as it subordinates the agentÕs
particular duty to their principals to the ÔdutiesÕ that directors
and managers owe to other groups. Stakeholderism thus disrupts
the moral relationship between owners and employees. It also
endangers contractual relationships in the sense that no contractual
relationship would be secure if they were constantly being
revised in light of the need to make political-like stakeholder
decisions.
This has
not, however, prevented some stakeholder theorists from arguing
in favour of legislation to force corporations to become more
accountable to their respective alleged stakeholders. Yet
enshrining any variant of stakeholderism in law would lead
to an inevitable increase in state power over civil society.
Given the potentially limitless scope that stakeholder theory
gives for people to be calledÑor to identify themselves asÑstakeholders
in any one or every corporation, it would seem that giving
the state responsibility for reinforcing corporationsÕ responsibilities
to a multitude of stakeholders is a recipe for a dramatic
expansion of state power. Most countries already have laws
and regulations that specify employment practices, health
and safety requirements, consumer protection, planning restrictions
etc. Many of these are indeed necessary. Stakeholder theory
nonetheless gives governments many opportunities to increase
regulation, or for political groups to use regulation to advance
and institutionalise their particular agendas within the functioning
of corporations.
Directors
and managers of business corporations have to make a myriad
of decisions every day. Each decision, however, is governed
by the organisationÕs fundamental purpose: to maximise shareholder
value for the owners. But in a stakeholder world, a corporation
could easily become accountable to almost anyone or everyone:
as is well known, an organisation that is accountable to all
easily becomes accountable to no-one.
Corroding
ownership
Closely
associated with stakeholderismÕs capacity to blur clear lines
of accountability is its subtle undermining of private ownership.
Property, derived from the Latin proprietas, means
(in the juridical-ethical sense of the word) the dominion
that a person may exercise over a certain object possessed.
It expresses the possibility of controlling the object as
one desires, subject to the provisions of the rule of law.
Stakeholder theory undermines private property insofar as
some stakeholder theorists argue that the assets utilised
by corporations should be used for the balanced benefits of
all stakeholders. Immediately, one observes that the ÔdominionÕ
that shareholders enjoy over the corporation is arbitrarily
diluted in this stakeholder scenario. A concept that is, at
least ostensibly, concerned with producing a situation of
fairness, actually disadvantages those who have chosen to
undertake risks that others have not.
To this
extent, stakeholder theory may undermine the process of issuing
shares as a means of financing the corporationÕs growth and
new entrepreneurial ventures. For why would potential shareholders
invest, if they knew that their interests would be subordinated
again and again to those who had made no financial investment?
Appeasing
stakeholders in financial terms also means that lenders would
have less expectation of receiving an
adequate return on their investment. Stakeholderism is thus
likely to produce poorer, static, risk-averse corporations
and hence a poorer, static, risk-averse economy. If this is
true, then stakeholder theory may actually serve purposes
that are contrary to the interests of the very stakeholders
that it purports to help.
So does
the term ÔstakeholderÕ have any use at all? If being attentive
to stakeholders simply means that corporations must take into
account a wide variety of interests when pursuing the corporate
purpose, then stakeholder interest simply describes something
that we have long known. A business cannot afford to ignore
those external concerns that might affect its ability to generate
long-term owner value. Issues such as environmental impact
of economic activity, regional development and employment
are legitimate topics to discuss not just in the wider community,
but in the board room as well.
It is
entirely possible, of course, that appeasing stakeholder groups
may contribute to the corporate objective (not least as a
way of avoiding government regulation) in the long term. One
problem with this strategy is that some corporations may accept
the views of stakeholders without engaging them in debate
about whether views are mistaken, based on faulty evidence,
or downright wrong. In such instances, corporations seeking
to appease particular groups by promoting particular causes
may actually be engaged in socially irresponsible behaviour.
The
good of corporations
The
emergence of stakeholder theory illustrates that boards of
directors as well as executives must have some consciousness
of the direction and character of public policy debates. For
whatever the facts, it remains that corporations are likely
to find themselves subject to continuing criticism. This is
despite the real moral, social and material good that is realised
by corporations on a daily basis. Aside from creating wealth,
jobs, material goods and services, one such good is their
associative dimension.
Corporations
are, by nature, voluntary and part-time associations. They
involve communal risk-taking and the pooling of resources.
Business corporations are thus social enterprises that take
people beyond the scope of the family and other smaller groups
and help them to mix with people with whom they might not
otherwise have associated The very word ÔcorporationÕ suggests
ÔcommunalÕ in the sense of many people acting together.
The growth
of corporations as autonomous organisations also contributes
to the growth of that non-state sphere of social activity
commonly known as civil society. Contrary to much contemporary
wisdom which persists in limiting civil society to non-government
organisations and the voluntary sector, business corporations
are part of civil society insofar as they too are part ofÑindeed,
essential toÑthe non-state sector of society. This much has
been recognised by philosophers ranging from Smith to Marx.2
Similarly, their wealth-creating actions help to expand the
sources of private capital, wealth and property that, as Pope
John XXIII noted,3 are crucial for
the survival of civil and political liberties. It is no coincidence
that the destruction of civil society in communist countries
was accelerated by the banning of private commercial activity
and the collectivisation of private property.
Finally,
by engaging in commercial activity, corporations also contribute
to what the French philosopher Charles-Louis de Montesquieu
described as the civilising power of commerce 4
Ñthat is, it relies upon respect for law; it benefits from
peace; it teaches prudence and attention to small losses and
small gains; and it diverts attention from grandiose schemes
in order to facilitate modest progress. In these and other
ways, corporations play a role in the creation of moral, material
and social goods that extend beyond the monetary returns to
their owners.
ÔCorporate
social responsibility?Õ
The capacity
of corporations to facilitate these goods is not enough for
some. In recent years, the language of business life has become
increasingly replete with phrases such as Ôthe triple bottom
lineÕ, Ôcorporate social responsibilityÕ and Ôethical investmentÕ.
Precisely
what is meant by such assertions is unclear. But as Alexei
Marcoux notes, the image of the corporation presented in the
corporate social responsibility literature tends to be Ôthat
of a free rider, unjustly and uncooperatively enriching itself
to the detriment of the communityÕ.5
Such thinking reflects a failure to recognise the moral, material
and social goods facilitated by business activity, as discussed.
It also
ignores the fact that shareholders expect the highest possible
return on their investment. This limits a corporationÕs scope
for programmes of Ôsocial responsibilityÕ.
ÔEthicalÕ
investment
One means
by which people can invest their money to further various
Ôsocially responsibleÕ causes is through Ôethical investment
fundsÕ. The list of concerns promoted by some ethical investment
funds, however, is long and not especially coherent. These
range from investment in armaments, tobacco, gambling, any
product using animal experimentation, mining, and countries
with oppressive regimes, to failure to match First World employment
opportunities in Third World countries, to the emission of
excessive greenhouse gases.6 The implication
to be drawn from such lists is that if you invest in corporations
that match one or more of such criteria, then you are morally
suspect.
This tendency
to distinguish between good and bad products ignores the fact
that what matters, from an ethical viewpoint, is the use to
which people put the product. It is a bizarre ethics that
suggests that certain products are in themselves ÔethicalÕ
or ÔunethicalÕÑafter all, only human beings are capable of
morality. There is, for example, a real ethical question about
the use of animals in testing various products. But should
we test such products on humans instead? Or should we let
people use the products without testing them at all?
Much of
what passes for ethical investment criteria seems to have
more to do with fashionable causes, inevitably involving a
high degree of moral selectivity. In the 1980s, for example,
promoters of ethical investment invariably listed South Africa
as a country in which it was ethically wrong for corporations
to invest.7 But why did they not also
list countries with regimes as oppressive as Cuba, Libya,
East Germany, Iraq, Zaire, Zimbabwe, Ethiopia, the Soviet
Union, Romania, or Vietnam?
There
is no doubt that we all have the duty to oppose tyrannical
regimes. The real issue, however, is how. Some argue that
investments in countries such as Cuba ruled by regimes as
oppressive as Fidel CastroÕs will only further entrench his
rule. Others maintain that such investment will lighten the
burden for the oppressed, and gradually undermine the regimeÕs
control of the Cuban economy. Surely much depends on the nature
of the investment, the degree of control exerted by any one
corporation over that investment, and the conditions of the
country at different points in time. To assume that such complex
ethical issues will be resolved merely by refusing to invest
in firms that test drugs on animals, or which have holdings
in Cuba or Iraq, is simply inadequate.
The
complexity of obligation
The promotion
of notions such as Ôcorporate social responsibilityÕ and Ôethical
investmentÕ has spawned an unprecedented debate about ethics
and corporate life. Yet if these notions are flawed means
by which to promote a genuine appreciation of the moral life
within the corporation, what are the alternatives?
When it
comes to developing a sound moral ecology within corporations,
there is no substitute for abiding by long-established conventions,
observance of the rule of law, and an enhanced understanding
of the nature of ethics. While this is a somewhat humbler
(and far less politicised) path than many propositions advanced
by some stakeholder theorists, it is a way that takes the
moral life more seriously, precisely because it focuses upon
the only moral agent there is: the individual human person.
In any event, the plausible and ordinary moral duties that
one expects people working in corporations to recognise, such
as honesty and fair dealing, flow from ordinary morality rather
than from so-called Ôbusiness ethicsÕ.
The
nature of ethics
We live
in a time when Ôthere is no clearly settled meaning of ÒethicsÓ
in modern philosophical discussionÕ.8
Part of the problem is the fragmentation of moral discourse
in Western societies highlighted by Alasdair MacIntyre in
his seminal book, After Virtue (1981). Yet no matter how fragmented
the state of Western culture, no matter how different peopleÕs
heritages, allegiances or commitments, it remains possible
for every person who possesses unimpaired reason to discern
basic moral truths.
Ethics
is not about Ôgetting alongÕ with otheres or picking values
we ÔpreferÕ, find ÔcongenialÕ or suit our ÔlifestyleÕ. Rather,
ethics revolves around the question of what one ought to do,
a question faced by those working in corporations on a regular
basis. There are several senses in which the phrase ÔoughtÕ
may be used. Human beings possess free will and reason. Hence,
we do not act purely from
instinct. The choice of the good is the subjective part of
morality. Nonetheless, by use of our reason we are capable
of identifying objective standards that tell us whether or
not our subjective choices and actions are good or evil.
One moral
philosopher who provides corporations with guidance in this
area is Immanuel Kant. This prominent 18th century thinker
maintained that when we act, we act with an intention, and
our intention may be tested against standards of morality
which Kant called categorical imperatives.
He formulated
these in a number of ways. The first was ÔAct only according
to that maxim by which you can at the same time will that
it should become a universal lawÕ.9
This is a thought test which involves generalising an action
by asking questions such as Ôwhat would it be like if everyone
behaved this way?ÕThe second formulation was ÔAct so that
you treat others, whether in your own person or in that of
another, always as an end and never as a means onlyÕ.10
This does not mean that corporate executives may not use others
as a means to produce profit. They are simply reminded not
to treat such people solely as a means to an end.
Free
adherence to such obligations contributes to the development
of a moral ecology that allows people to attain both their
private purposes as well as those objectives conceived and
executed as common enterprises (such as corporations) that
advantage the community as well as specific persons.
These
obligations are crucial, indeed essential, to the functioning
of corporations and market economies. Where they do not exist,
one either has to resort to the clumsy tool of regulation
or helplessly watch as mafia-like/ crony-capitalist arrangements
begin to prevail. John Paul II has insisted again and again
that if market and corporate relations are to endure, there
must be some degree of moral consensus about our obligations.11
Focusing
upon the moral choices made by individuals working within
corporations avoids the pitfalls associated with the thinking
underlying notions such as ÔstakeholderismÕ and Ôcorporate
social responsibilityÕ. It also focuses the responsibility
where it belongs: on the moral agent that is the individual
human person.
There
will, of course, be those directors, managers, employees and
owners of corporations who shirk the responsibility of trying
to live the moral life in their business activities. Here
we inevitably rely upon the law, social conventions, and other
devices to deter them. Such deterrence does not always work,
and some individuals working in corporations will engage in
immoral activity that may or may not be discovered and punished.
But to an extent, this is one of the prices of living in a
free society. The alternative is to introduce stringent controls
that unduly hamper the initiative and entrepreneurship required
in corporations, not to mention undermine the scope for the
free choice that is an essential prerequisite for a personÕs
actualisation of moral good.
Conclusion
Corporations
need to explain more carefully the seriousness of their obligations
to shareholders and why they cannot be taken lightly. This
in turn points to a more general need for intellectual engagement
on the part of corporations.
The Achilles
heel of many modern corporations has been a lack of intellectual
self-consciousness. Corporate leaders should not underestimate
the size, intelligence and commitment of the many organisations
determined to undermine their legitimate autonomy and activities.
In an age of instant communication and easy demagoguery, corporate
leaders who lack a clear philosophical picture of where they
and those critical of corporationsÕ activities stand, leave
the shareholder value which they serve to maximise unnecessarily
exposed to depreciation.
Endnotes
1 M.
Jensen and W. Meckling, ÔTheory of the Firm: Managerial Behaviour,
Agency Costs and Ownership StructureÕ, Journal of Financial
Economics 11 (1976), 6.
2
A. Black, Guilds and Civil Society in European Political Thought:
From the Twelfth Century to the Present (London: Methuen,
1984).
3
John XXIII, Encyclical Letter Mater et Magistra, in C. Carlen,
I.M.D. (ed), The Papal Encyclicals, vol. 5 (Ann Arbor: McGrath
Publishing), para. 108-110.
4
C.L. de Montesquieu, The Spirit of the Laws, tr. T. Nugent
(New York: Macmillan, [1748], 1949).
5
A. Marcoux, ÔBusiness Ethics Gone WrongÕ Cato Policy Report
22: 3 (Washington D.C., The Cato Institute, 2000), 10.
6
D. Anderson, What has ÔEthical InvestmentÕ to do with
Ethics? (London: Social Affairs Unit, 1996), 8.
7
R. Sparkes, The Ethical Investor (London: HarperCollins, 1995),
5.
8
J. Finnis, Natural Law and Natural Rights (Oxford: Clarendon
Press, 1980), 128.
9 I.
Kant, Foundations of Metaphysics of Morals, tr. L. W. Beck
(New York: Macmillan, [1785] 1990), 38.
10
Kant, 38.
11
John Paul II, Encyclical Letter Centesimus Annus (Sydney:
St Paul Publications, [1961] 1981), para. 36.
Samuel
Gregg is Director of the Center for Economic Personalism
at the Acton Institute (USA)and Adjunct Scholar with The Centre
for Independent Studies (CIS).This is adapted from his forthcoming
CIS publication,The Art of Corporate Governance:A Return
to First Principles.
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